The key to success in tourism remains today as yesterday, excellent customer service. What is changing are the means to achieve it. The service might be good enough today with the instinct, even the genius of an officer or an employee, but now goes through a rigorous organization and recognized methods.

This is to share the best of what we have in common that the AICR meets for nearly half a century expectations of professional trades by offering a reflection on the profession and a network of professionals to serve this excellence.

The AICR was founded in 1964 on the Cote d'Azur by Font Office Managers of several major hotels and over 45 years has continuously develop into an international organization that is represented in over 16 countries nowadays.

The Amicale provides Front Office Managers with an invaluable network offering its members:

• A friendly and professional support mechanism
• Exchange of views, information and experiences
• Warning of fraudsters or gamblers
• Forwarding of reservations making it easier for guests to move to an unknown hotel
• The best young receptionist competition
• Recruitment and ways to attract more staff into the industry
• Recruiting - Job search
• Seek work and grow in his career
• Organisation of the Receptionist of the Year  Competition
• But the Amicale means much more then just a professional organisation. The word was chosen deliberately to highlight the friendships between amicalistes which have been formed over many years.
  

Our Amicale offers you:

• Series of meetings
• Training sessions by companies specialising eg in Yield Management or Revenue
• New hotel inspections
• The best receptionist competition (next in November)
• Product presentations
• Initiatives to attract more young people into the industry such as visits to schools or visits to hotels by schools and to  support them if they have chosen a career in Front Office.

In our executive committee, Giuseppe, Celine, Stéphane & Stéphane, Thierry and Nadia, are working hard to organize events. Feel free to contact us webmaster@aicr-cotedazur.com for more information.

The fee is 65 euros per year including 25 euros donated to the international association. The AICR is open to all deputy directors, heads of desk, Assistant Front Office Manager, Revenue Managers, Lodging Managers, Night Managers Management and Associates.

Share your passion with us!

Amicalement

Jean-Jacques POULET
President AICR Côte d’Azur
president@aicr-cotedazur.com